FAQ'S

Frequently Asked Questions

FAQ'S

What is a playgroup?
  • It really is just what it sounds like! A group of dogs running around and playing. Monitored, of course!
Is this dog daycare?
  • It is similar to daycare. The main differences are the smaller scale/shorter duration. It’s not full day like the typical daycare facility and our groups are small, averaging around 10 dogs each. We are able to control the number of dogs in a group by picking them up, rather than allowing owner dropoff. This also allows us to be sure the dogs in each group are compatible.
How long will my dog be away?
  • It depends on the group! On most days we have two groups. The first group is picked up and brought to our facility to play. While the first group plays, the driver goes and picks up the second group. We time it carefully so that each group will have at least one hour of playtime. Once the second group arrives, we load up the first group and bring them home, and then repeat that with the second group. Most dogs are in the van for less than 30 minutes each trip.
Is my dog a good candidate for playgroups?
  • Any dog that is playful with people, or see other dogs and get floppy, excited, and go ga-ga are candidates. We also accept dogs that don’t necessarily go giddy, but still enjoy the company of dogs. Even shy/timid dogs do great here because we help them feel safe and join the group when they’re comfortable.
  • Most puppies (with proper vaccinations) are great candidates. Early socialization with a variety of dogs helps them grow into well-adjusted adults.
  • Very small breeds, (teacup poodle, dachshund, etc), may be considered if they’re used to playing with larger dogs.
  • What we don’t accept are dogs that show aggression toward people, or other dogs. Dogs who guard people, toys, or other items. Dogs who play rough and don’t know how to alter their play based on the dog(s) they are playing with. And Dogs who bite while playing.
How often does my dog have to attend?
  • We have dogs that come every weekday, and we have dogs that come once every few months. It’s totally up to you! 
What vaccinations do you require?
  • We require Rabies, Distemper, Hepatitis, Leptospirosis, Parainfluenza and Parvovirus DHLPP. We also recommend Bordetella and Canine Influenza and Lyme. We will accept a letter from your veterinarian if any vaccinations are contra-indicated for your dog.
What if my dog isn't spayed/neutered?
  • We accept unspayed/neutered dogs up until 6 months of age. Older than that it is required for safety.
Where are you located?
  • We are at 34 Tunxis Avenue in Bloomfield, CT. Our building is all the way back and on the right.
Do you allow owners to tour your facility?
  • Yes! We welcome visits, however, due to some dogs acting different around their owners, and other dogs who are afraid of strangers, we ask that you let us know so we can schedule it after the dogs have gone home for the day.
What time will you pickup/dropoff my dog?
  • Pickups are typically either between 9:30 and 11am or between 11am and 12:30pm. Dropoffs are usually between 12:30 and 2:30pm. However, this is just an estimate. The timing depends, of course, on the weather and traffic (mainly construction delays or detours). But it also depends on which dogs are attending that day, which group they will be in (we have dogs that don’t get along so can’t be in group together), and where they live. We also allow last minute additions of unscheduled visits (sometimes an owner has a change in work schedule, family emergency, funeral, etc.) even if the added dog(s) will add time/distance to the route. We allow these because things happen….. figuring out what to do with your dog during those unforeseen circumstances shouldn’t add stress to an already stressful day.
What if I can't be home when you pick up or drop off my dog?
  • Most of our owners aren’t home when we arrive. Some have supplied us with a key and/or entry code. Others have hidden a key. A few leave their door open. Of course it’s also an option to only schedule playgroups on days when someone will be home. Whatever you’re comfortable with.